Q. Orders and Payment
Please re-check your email, including your SPAM/JUNK box for any missing order notifications. If you can’t find it, you can email us for support.
You have up to 12 hours to amend your order from the time your order is completed through email. Once the 12-hour period has passed, it’s too late for you or our Customer Care team to amend your order. Please contact our Customer Care team as soon as possible.
Email: [email protected]
Q. Shipping and Delivery
We may have sent your items in separate packages so please check your emails to see if any of your items will be arriving separately.
If an item is missing, please contact our Customer Care team with the order number and the missing item’s name and number. We will get back to you within 24 hours.
Q. Return and Refund
We will usually refund what you paid for your order but not the delivery charges (fee & tax where applicable). For more information check our Shipping and Return.
Q. Product Care
When handling your printed garments, it’s important to treat them with extra care and take into account our simple advice outlined below. This is to ensure you can enjoy your item for a long time, and that it offers the most value to you.
1. Turn your clothes inside out before putting them in the washing machine.
2. Wash your garment at a low temperature.
3. Use a mild laundry detergent.
4. Go to the old-fashioned way and hang them to dry. Do not tumble dry!
5. Always iron inside out.
If you have any undesirable problems with our printed products, despite had followed our above Product Care guidelines, don’t hesitate to send us an email with a photo of the faulty product to [email protected].
Depend on your case, we may be able to send a replacement up to 30 days after the delivery date.
Any refund or replacement requests received after the 30-day period will not be accepted.
Q. I have a different shipping question.
A: If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.
Contact Us
Address: 12121 Frankstown Rd Pittsburgh, PA 15235, USA
Email: Support@Godlev.com
Phone: +1 (878) 309-9309